Use the allergen matrix
Answer a guest's allergy question with the safe-items filter, read the 14 allergen codes, and act on the missing-recipe warning.
The allergen matrix lists every menu item against the allergen codes it contains, including allergens added by modifiers. Front of house uses it to answer a guest in seconds.
Before you start: recipes access. Allergen declarations are recorded per stock item under Safety and per menu item under Recipes.
Read the matrix
- Open Recipes › Allergens.
- Rows are menu items; columns are theallergen codes from the Malaysian declaration list.
- A filled cell means the item contains that allergen, either from an ingredient or from a modifier.
Answer a guest
- Choose Guest allergy filter and tick the guest's allergens.
- The matrix collapses to a safe-items list. Read it to the guest or show the screen.
- Clear the filter afterwards.
Keep it accurate
- Allergen truth starts at the stock item. Declare allergens when a new item enters the catalogue (Safety › Allergens).
- Modifier groups carry their own allergens, so a sauce swap changes the answer.
- Record a cross-contact event under Safety › Allergens when it happens, and clear it when the line is clean.
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Updated 2026-09-16