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Use the allergen matrix

Answer a guest's allergy question with the safe-items filter, read the 14 allergen codes, and act on the missing-recipe warning.

The allergen matrix lists every menu item against the allergen codes it contains, including allergens added by modifiers. Front of house uses it to answer a guest in seconds.

Before you start: recipes access. Allergen declarations are recorded per stock item under Safety and per menu item under Recipes.

Read the matrix

  1. Open Recipes › Allergens.
  2. Rows are menu items; columns are theallergen codes from the Malaysian declaration list.
  3. A filled cell means the item contains that allergen, either from an ingredient or from a modifier.

Answer a guest

  1. Choose Guest allergy filter and tick the guest's allergens.
  2. The matrix collapses to a safe-items list. Read it to the guest or show the screen.
  3. Clear the filter afterwards.

Keep it accurate

  • Allergen truth starts at the stock item. Declare allergens when a new item enters the catalogue (Safety › Allergens).
  • Modifier groups carry their own allergens, so a sauce swap changes the answer.
  • Record a cross-contact event under Safety › Allergens when it happens, and clear it when the line is clean.

Updated 2026-09-16

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