How-to guides

Short, task-focused instructions for a specific job.

• Capture an invoice

  Add a supplier invoice by upload, camera or save-for-later, and understand scanning, duplicates and the offline queue.

• Review and approve an invoice

  Check the fields the AI read, fix what is wrong, accept confident documents in bulk, and approve so the bill posts to Payables and Stock.

• Handle a blocked file

  Rescan, release, hold or dispose of a document that failed the virus scan or was quarantined.

• Map supplier name aliases

  Teach ChowChirp that a supplier name variant on an invoice belongs to a known vendor, so future extractions match on their own.

• Record a supplier payment

  Schedule a payment, build a payment run against the cash floor, pay in your bank, then record the settlement, dispute or write-off.

• Log a petty cash claim

  Record a small cash expense with a receipt photo, approve it against policy, and reconcile the float.

• Receive a delivery

  Receive goods against a purchase order, confirm a direct bill, or record an exceptional delivery with no order, and capture batch and expiry evidence.

• Run a stocktake

  Count every item in an outlet on a phone, submit the count, and read the variance it produces.

• Log waste

  Record wasted or spoiled stock with a reason so variances are explained, and keep an eye on items about to expire.

• Transfer stock between outlets

  Move stock from one outlet to another with the cost carried across, and record the discrepancy if the receiving outlet counts a different quantity.

• Create a purchase order and send it on WhatsApp

  Build an order from the order guide or a requisition, check the tax codes, mark it sent by WhatsApp or email, and record the supplier's reply.

• Run a request for quotation

  Send a request for quotation to several suppliers, record their responses, compare them, and award the best one into a purchase order.

• Build and publish the weekly roster

  Fill the week by station or person, clear the guardrail warnings, publish, and collect acknowledgements and swap requests.

• Approve timesheets and run payroll

  Clear the time board, lock the period, then walk a payroll run from draft to paid, with exceptions, advances and reversals.

• Distribute service charge

  Share the period's service-charge pool equally, by hours or by role weight, with lines that always add up to the pool.

• Log a temperature deviation

  Record a reading outside the limit, acknowledge the deviation with the corrective action you took, and recover it.

• Run a cleaning checklist

  Complete a scheduled or on-demand checklist run, handle a critical fail, and sign it off as a manager.

• Generate and share an inspection pack

  Assemble the food-safety evidence for MOH, JAKIM, DBKL or MeSTI into a pack, share it through an expiring link, and revoke it afterwards.

• Switch to Bahasa Melayu

  Change your own language between English and Bahasa Melayu without affecting anyone else.

• Enrol a second factor

  Set up an authenticator app or a passkey, keep recovery codes safe, and step up when an action asks for a fresh code.

• Invite a team member and set outlet access

  Send a single-use invitation with a role and outlets, preview an access change before confirming it, and remove access when someone leaves.

• Approve a support access request

  Review, approve, deny or revoke a time-boxed, read-only support session, and know what the support team can and cannot see.

• Ask the advisor and approve a proposal

  Open the advisor rail, ask a question about your own numbers, read the citations, and approve, edit or dismiss a proposal.

• Set up the daily briefing

  Turn on a short morning summary to a verified WhatsApp or Telegram channel, with consent and a reserved budget recorded.

• Export data for your accountant

  Request payables, petty cash, P&L, aging and people exports, download them through the one-time link, and read the redaction summary.

• Pair a kitchen display

  Mint a pairing code as an owner, enrol the tablet, unlock the station with a staff PIN, and revoke a device that is lost.

• Sell at the counter

  Build an order, send it to the kitchen exactly once, take cash, finalise the sale and print the receipt, with recovery if the connection drops.

• Close the cash drawer

  Open and close a cash session, count blind, resolve the variance, prepare the deposit with custody details, and record the operational close.

• Review a POS exception

  Disposition voids, no-sales and discounts by severity, under separation of duties, and record shrinkage from waste, transfers and vendor claims.

• Reconcile the till and prepare a deposit

  Work till variances, safe counts and deposits from the cash reconciliation board, log a counterfeit note, and export the variance list.

• Open a loss-prevention case

  Open a case with a lawful basis, evidence references and a confidentiality level, advance it, and release an evidence packet to a named recipient.

• Trace a number in the audit explorer

  Follow any figure back to the entry that produced it, filter the audit trail by domain, actor and event, and read a command's before and after.

• Read the plate cost docket

  Understand batch cost, plate cost, food-cost percentage and the on-target, watch, over and uncosted stamps, and test a price change with the what-if slider.

• Use the allergen matrix

  Answer a guest's allergy question with the safe-items filter, read the 14 allergen codes, and act on the missing-recipe warning.

• Check dish feasibility before service

  See which dishes are ready, at risk or 86'd based on the last physical count of each ingredient, and expand a dish to see what is short.

• Import delivery platform settlements

  Record a GrabFood or foodpanda payout by pasting the settlement lines, confirm platform-side actions, and reconcile against sales.