---
title: Invite a team member and set outlet access
description: Send a single-use invitation with a role and outlets, preview an access change before confirming it, and remove access when someone leaves.
order: 21
updated: 2026-09-16
keywords: invite, access, role, outlets, remove, sessions
---

Access is set per person, per role and per outlet, and every change is recorded.

**Before you start:** owner access. You can only grant outlets and roles you hold yourself.

## Invite someone

1. Open **Settings › Access**.
2. Click **Invite**. Enter the email address.
3. Choose the role: Owner, Manager, Kitchen or Front of house. See [Roles and permissions](/docs/reference/roles-and-permissions).
4. Tick the outlets the person may work in.
5. Send. The invitation expires after seven days and can be accepted once.

Pending invitations are listed with their expiry. Resend or cancel from the list.

## Change a role or outlets

1. Open the member row and choose **Update**.
2. Change the role or the outlets. The dialog shows a preview: exactly which permissions and outlets will be added and removed.
3. Confirm. The change and its preview are recorded in the audit trail.

## Remove access

Choose **Remove** on the member. Their sessions end and their devices stop receiving data within seconds. Their past actions stay in the audit trail under their name.

## Sign someone out everywhere

Choose **Revoke sessions** to end every active session for a member without removing them, for example after a lost phone.

## Approvals tray

Some identity changes, such as a remote owner setting up their own workforce access, land in an approvals tray on the same screen for an owner to confirm.

## Related

- [Set up your team and roles](/docs/tutorials/set-up-your-team)
- [Approve a support access request](/docs/how-to/approve-a-support-access-request)